STORE POLICY

Customer Care

Our Customer Care reps are available to chat from the hours of 9 am - 7 pm EST. 

If you're unable to get in touch for any reason feel free to send us an email at tkgraphics1@gmail.com or visit our contact page

We'd be happy to hear from you! 

Terms of Agreements

You will be contacted in the order we received your form. Due to the high volume of requests. We strive to respond within a few hours (24 hours the latest). We have a team of design specialists with different price ranges. Therefore, we ask for your budget not to get the most out of you, but to provide the best quality of work for what you can afford right now. We're negotiable and very understanding.

 

If in the case you have a barter offer, please discuss it with the representative that contacts you. Digital work may be involved with the manipulation of copyrighted work. We try our best to avoid any copyright infringement. All designs are originally made and licensed unless requested otherwise. NO DESIGNS WILL BE RELEASED UNTIL FINAL PAYMENT IS MADE. 

 

You are limited to 3 Designs concepts per form, anything exceeding that will be an additional fee. We are not responsible for any costs you've made towards printing. Please make sure you know your measurements for flyers or posters, etc in advance. If any changes in measurements or details are needed after your file has been finalized, you will be charged an extra fee.

 

You agree that you will owe 60% of the budget if you decide to back out of the agreement when a design has already been made or worked on. If in the case you are contacted for copyright infringement, please email us at tkgraphics1@gmail.com with proof of dispute and we will gladly make you a new design for free.

 

Graphics are licensed due to our strict budgeted policy in making sure you’re getting the quality you deserve. If you would like exclusive rights to the artwork, please contact us to set up a set payment. Any designs not selected as the finalized ‘piece’ are NOT allowed to be used without our permission.

 

 

If in the case, you do use the non-exclusive selected images, legal actions will be taken. TKGraphics1 may or may not use your non-exclusive cover art concepts for publication, marketing, sales and more. Rules are subject to update at any time.

Privacy & Safety

Our website is encrypted for all of your security & privacy concerns. Such as payment information and contact information. If you have any other concerns related please do not hesitate to contact us. 

 

Your safety and ours are first priority. 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments (Cash App, Zelle, Venmo)

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© 2020 by TKGraphics1

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